Secretarial Services - History of secretarial profession

History of the Secretarial Profession: "Profession Advances in Information Age
Today, secretaries (also known as administrative assistants, office coordinators, executive assistants, office managers, et al.) are using computers, the Internet, and other advanced office technologies to perform vital 'information management' functions in the modern office.

Secretaries no longer 'simply' type correspondence for 'the boss.' Now, they often write that correspondence as well as plan meetings, organize data using spreadsheet and database management software, interact with clients, vendors, and the general public, supervise the office and other staff, handle purchasing, and even train other workers. Trends identified by IAAP research include:

Administrative professionals are becoming researchers and interpreters, not just disseminators of information.

Work teams are becoming more prevalent.

Job descriptions are expanding and new titles are being created, such as administrative coordinator, office administrator, administrative specialist and information manager.

Employers are paying more for specialized skills such as desktop publishing and database management. In addition, many companies are providing performance-based bonuses to outstanding administrative support professionals to help acknowledge their contributions.
The future is bright for computer-literate, well-educated, customer service-savvy administrative professionals."

Read the history of the secretarial profession: http://www.iaap-hq.org/ResearchTrends/history.htm